New User: Apply to selected job without registration
Cancel
  New User: Apply to selected job and register
Please fill in the below details to apply to the selected job.
If you are registred User, Login to Apply
Cancel

Technical Support Engineer-Azure.

Hiring for Mindtree

2 - 6 YearsHyderabad

Posted: 25 days ago

Job Description

Position:Technical Support Engineer-Azure.

Experience: 2- to 6 years.

Job Location: Hyderabad.

Shift: Night shift.

Job description:

2 to 6 years experience in supporting production environment including commerce platform management or customer support role.
Subscription Experiences :
o Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).
o Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture
o Online Account/Login troubleshooting skills. Exploratory learning skills.
o Basic Technical understanding on Windows Servers/Virtualization
o Windows Azure portal handling experience
o The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.
o A Support Engineer is a Subject Matter Expert in Azure Platform services, technologies, offerings, and billing platform.
o The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services; escalates issues quickly when deep, specific skills or other capabilities are required; ability to use knowledge of the Azure architecture and offerings to provide customer resolution and proactive customer recommendations
o Customer Handling Skills: The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services; escalates issues quickly when deep, specific skills or other capabilities are required; ability to use knowledge of the Azure architecture and offerings to provide customer resolution and proactive customer recommendations. Has excellent communication skills and is fluent in English
o Complete night shifts


Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software - Application Programming, Maintenance
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Technical Support Engineer
Employment Type: Permanent Job, Full Time
Keyskills:

Company Profile

Pathfinder Management Consulting (India) Ltd.
We are an Indian multinational information technology and outsourcing company headquartered in Bangalore, India and New Jersey, USA. Founded in 1999, the company employs approximately 16,500 plus employees with annual revenue of 700 plus million dollars. The company deals in e-commerce, mobile applications, cloud computing, digital transformation, data analytics, EAI and ERP, with more than 240 clients and offices in over 25 countries. Its largest operations are in India and major markets are United States and Europe. The company was formed on 18 August 1999 by ten IT professionals, who formerly worked for Cambridge Technology Partners, Lucent Technologies, and Wipro.
View Contact Details+
Contact Details

Contact Company:Pathfinder Management Consulting (India) Ltd.

Reference Id:8MT_Technical Support Engineer-Azure_100_Hyderabad_27-12-2017